Legal notice and usage conditions
TERMS AND CONDITIONS OF USE
This notice applies to all users of the website.
General information about the owner of the website
By browsing Word’sUp website on the domain www.words’up.com (hereafter the Website) and any of the pages that may be accessed through it, Users accept that they have read, understood and accepted the “Data Privacy Policy” and the “Terms and Conditions of Use” of this website. Any user who does not consent to the terms and conditions described in these legal notices must refrain from using this website.
Own content
On this website users are provided with free information which may be of interest to them.
Users of the website may make private use of the website and its content but under no circumstances may they make commercial use of it or alter it in any way, reproduce it beyond private use, or publicly distribute or communicate it.
Any copy or unauthorised use of the design or content differing from that expressly permitted by the holder of the intellectual property rights will infringe the rights of the aforementioned holder.
The use of the content of the website for any purpose or in any way other than that permitted in these “Terms and Conditions of Use” is strictly prohibited.
Users of this website must respect the aforementioned rights and avoid any action that may prejudice them. The right to exercise any civil or criminal actions covered by the legitimate intellectual and industrial property rights is reserved.
Use of cookies and cookie technologies
The Website uses cookies when its pages are browsed in order to personalise the service offered. A cookie is a small data file that is installed on your equipment with the sole purpose of reminding the provider of previous access and making it possible to offer updated information of interest.
Under no circumstances do the cookies used by the Website make it possible to discover your identity or carry out operations beyond simple checks on the number of times our services and content are accessed in a general way so that new services and products corresponding to the needs of our audience can be produced.
Users have the option to configure their browsers, in accordance with the instructions contained in it and its configuration manuals, so that they warn them of the receipt and acceptance of cookies.
It must be remembered that sometimes non-acceptance of cookies may make it impossible to access the full service or make it necessary to register every time you access a service that requires prior registration. If services are provided by third parties or persons other than words’up.com, it is necessary to ask about their use of cookies.
Other technologies
The Website can collect and use data concerning the type of search engine you use, the files you request and the domain and country from which you are requesting the information in order to improve our online service and better meet your needs.
The website uses Google products for statistics and user studies. Cookies are used to collect information anonymously about the traffic to our site and provide details such as pages visited, reference URLs, web browser used and other publicly available data that does not allow the individual identification of visitors.
You can read more about the operation of the statistics service on the page containing the Google Analytics Privacy Policy.
Access to the website
Access to the website is unrestricted and free of charge.
Hyperlinks
The website may contain hyperlinks with other websites which are published, controlled, maintained or supervised by us.
The function of the links appearing on this page is exclusively to inform users of the existence of other sources of information on the matter concerned on the Internet, expanding the details offered on this website.
Under no circumstances will we be responsible for the content obtained via these hyperlinks. Users who wish to establish hyperlinks to this website must refrain from making false, inaccurate or incorrect declarations about the website or its content.
Under no circumstances do we authorise the link or supervise, approve or accept in any way the contents or services offered or made available on a website establishing the hyperlink to this Website.
The establishment of the hyperlink does not under any circumstances imply the existence of any relationship between us and the owner of the website establishing it. Links to this Website must not be established from websites that include information or content that is illicit, immoral or against good customs, public order or uses accepted on the Internet or which in any way infringe the rights of third parties.
Hyperlinks established to this Website from other websites, in accordance with the requirements given above, will allow access to this Website but will not reproduce its content in any way.
We do not guarantee that the contents of the Website are fully updated, accurate and/or available, although we do everything possible to ensure that they are.
Although we wish to provide users with a continuous service via the Website, it may be interrupted by circumstances of various kinds. In such a case, we will try to warn users far enough in advance whenever possible, although under no circumstances do we accept responsibility for any damages that the interruption of access to this Website may involve for the user.
Legal regulations and applicable jurisdiction
Law 58/2019 of 8 August on the Protection of Personal Data and the Guarantee of Digital Rights
The “Privacy Policy” and these “Terms and Conditions of Use” of this Website, as well as the rest of its content, have been drawn up always in accordance with the applicable legislation, particularly the Portuguese Personal Data Protection and Guarantee of Digital Rights Act 58/2019 of 8 August and may be reviewed and amended at any to adapt it to any amendment of current legislation.
Any dispute or conflict that may arise as a result of the use of the Website will be resolved in accordance with the applicable legislation in Portugal and will be submitted to the jurisdiction and competence of the courts and tribunals covering the user’s address, when this is in Portugal, or the courts and tribunals of Porto when it is outside Portugal, expressly waiving any other rights or jurisdiction to which anyone may be entitled in law.
Legal conditions applicable to registered users of the website
By becoming a registered user of our Website, users expressly declare they know these legal conditions, pledge to comply with them and fully accept the contractual and extracontractual liability that may be generated by breaching them, either towards us or towards third parties damaged by such a breach.
Users registered on our Website state that they expressly know and accept that:
Any comments they leave on the website are their exclusive responsibility and they will therefore be answerable for them to third parties.
We exercise no editorial control over them, acting as a simple medium for interaction between users, and consequently have no responsibility for such comments beyond that which may be expressly attributed by Law to a provider of Internet website content hosting services.
The above does not prevent those responsible for the Website, if they become aware of any conduct by Users that is against the law, order or the general applicable principles of the legal system, being able to remove any comments that constitute such conduct from the Website at the instance of affected third parties or the competent authorities.
Users will be directly responsible for claims that may be raised by third parties damaged by the comments provided.
DATA PRIVACY POLICY
General information
The privacy policy described below applies only to this Website, understood as such to be all the pages and subpages included at the domain www.words’up.com and we accept no responsibility for any different privacy and personal data protection policies that may be contained on the Websites that may be accessed via the hyperlinks located on this Website and not directly managed by us.
Your personal data
Ligia Dias Costa, trading as Word’s Up, acts as a data controller and as such has contractual reasons for obtaining, processing and storing personal data you provide to us as a private individual or a representative of your company.
Collection of your data
Word’s Up only collects your data directly from you. It does not use third parties to obtain your personal data.
Categories of data subjects
Word’s Up holds data on clients, suppliers, data processors and potential clients for legitimate interests.
Categories of personal data
Personal data collected may include your name, postal address, email address, telephone number, company number, VAT number, payment and delivery conditions, financial and bank account details.
Principles of processing
Article 5 of the GDPR requires that personal data is:
processed lawfully, fairly and in a transparent manner in relation to individuals;
collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
accurate and, where necessary, kept up to date;
kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; and
processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.
Lawful basis for processing your data
Word’s Up collects your personal data in order to perform the services you request or to take steps prior to fulfilling that request, only to the extent that is necessary.
This provides a legitimate and lawful basis, pursuant to Article 6(1)(b) of the Regulation (EU) 2016/679 – commonly known as the General Data Protection Regulation (GDPR) – for the processing of your personal data.
Personal data contained within documents for translation
Due to the nature of its work, Word’s Up also holds personal data which may be present in the documents you provide in order to perform the services you request.
As the primary data controller, it is your obligation to ensure that you have consent from the data subject whose personal data is contained in any communications or documents that you send.
Word’s Up does not extract personal data in such communications or documents for processing outside the context of the services you request.
Use of your data
All the personal data contained in any communications or documents that you send in order to perform the services you request is processed by Word’s Up itself or by an authorised subcontractor who has signed a data processing agreement.
Retention of personal data
Word’s Up will retain your personal data until it ceases trading or you exercise your right to erasure as mentioned below.
Your rights
Word’s Up takes precautionary steps to guarantee the security, integrity and confidentiality of your personal data in compliance with the GDPR, in relation to the processing of personal data.
The GDPR grants you several rights with regard to your personal data that is processed by Word’s Up under the lawful basis mentioned above:
Right to be informed: you may ask Word’s Up for the purpose of processing their personal data, the retention period and who it will be shared with;
Right of access: you may ask which personal data Word’s Up processes about you;
Right to rectification: you may ask Word’s Up to have inaccurate personal data about you rectified or completed;
Right to erasure (right to be forgotten): you may ask Word’s Up to erase all personal data that it holds about you (lawful restrictions apply);
Right to restrict processing: you may ask Word’s Up to limit the way in which it processes your personal data, such as if you contest the accuracy of the data or lawfulness of the processing;
Right to data portability: you may ask Word’s Up to transmit your personal data to another data controller.
In order to exercise any of the rights above, you must make a formal request to Word’s Up in writing. Word’s Up may require you to verify your identity beforehand. Word’s Up will respond to you in writing within one month of receiving your request.
If you wish to raise a complaint on how Word’s Up has handled your personal data, please contact us. Word’s Up will respond to you in writing within one month.
If you are not satisfied with the response or believe your personal data is not being processed in accordance with the law, you can raise a complaint with the Portuguese Data Protection Agency.
This Privacy Notice will be reviewed as and when necessary.